Faq Help AREA
GENERAL TOUR QUESTIONS
Meals are a mix of local specialties and international dishes where available. Vegetarian and special dietary requirements can usually be arranged with advance notice.
Absolutely! We specialize in tailor-made itineraries. Whether you want more horse trekking in Kyrgyzstan, cultural tours in Uzbekistan’s Silk Road cities, or a deeper Gobi Desert experience in Mongolia, we can adjust your tour.
Mongolia: May – October (best for countryside & Gobi tours).
Kyrgyzstan: June – September (ideal for horse trekking & mountains).
Kazakhstan: April – October (pleasant for city tours & nature trips).
Uzbekistan: March – May and September – November (perfect for Silk Road cities like Samarkand, Bukhara, Khiva).
Bring layered clothing, comfortable walking shoes, sunscreen, a hat, and warm jackets. Uzbekistan and Kazakhstan can get hot in summer, while Mongolia and Kyrgyzstan are colder in evenings and mountains.
Yes. Many of our itineraries are family-friendly, with options for lighter trekking, cultural activities, and stays in comfortable accommodations.
Travel is generally safe, and locals are very hospitable. Our team ensures trusted drivers, safe routes, and 24/7 support during your trip.
Depending on the itinerary, you may stay in hotels, boutique guesthouses, or traditional yurts/ger camps. We aim to provide both comfort and authentic cultural experiences.
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DOCUMENTS&MORE
Mongolia: Visa-free for many nationalities (up to 30 days); some require visas.
Kazakhstan: Many countries enjoy visa-free stays of 14–30 days.
Kyrgyzstan: Visa-free for many European, Asian, and CIS countries.
Uzbekistan: Visa-free for 90+ countries; others can apply online for an easy e-visa.
We can assist with updated information and provide invitation letters if required.
Our guides are trained for emergencies. We provide 24/7 support and have connections with local hospitals and clinics.
We promote responsible travel, support local communities, minimize waste, and encourage sustainable practices.
All four countries use 220V, 50Hz with European-style plugs (C & F). Bring a universal adapter.
We use private vehicles with professional drivers. In rural or mountain areas, 4×4 jeeps, horses, or camels may be used. Train rides in Uzbekistan and Kazakhstan can also be arranged.
Our guides are fluent in English, Korean, French, Russian, and the local languages. Other languages (German, Spanish, Chinese, Japanese) may be arranged upon request.
Yes, we support special-interest travelers such as photographers, filmmakers, and researchers, with customized itineraries.
Yes. Solo travelers can join group tours or request a private trip. A single supplement is applied.
Absolutely. Multi-country tours (e.g., Kazakhstan–Uzbekistan–Kyrgyzstan–Mongolia) are among our specialties.
Yes. Airport pick-up and drop-off are included in major cities such as Ulaanbaatar, Bishkek, Almaty, Astana, Tashkent, and Samarkand.
Yes. Child discounts are available depending on the age and type of accommodation. Please ask during booking.
Wi-Fi is widely available in cities and hotels. Local SIM cards with data are affordable and can be arranged on arrival.
PAYMENT
You can book directly through our website, by email, or WhatsApp&Telegram chats. A deposit is required to secure your reservation, and the balance can be paid 1 week before the tour or upon arrival.
Mongolia: Tugrik (MNT)
Kazakhstan: Tenge (KZT)
Kyrgyzstan: Som (KGS)
Uzbekistan: Som (UZS)
We recommend carrying USD or EUR for exchange. Credit cards work in cities, but cash is needed in rural areas.
We accept bank transfers, credit cards, and cash in USD, EUR, or local currencies. Payment instructions are shared during booking.
Tipping is not mandatory but appreciated. A guideline is $5–10 per day for guides, cook, drivers and other local team stuffs.
